Our Privacy Policy
Learn how we collect, use, and protect your personal information.
Please read this notice carefully. It contains important information about how we process your personal information.
We are GetMyFirstJob Ltd (Company Registration No 06685719, Registered Office 61 Westway, Caterham, England, CR3 5TQ). We are the Data Controller for the data collected when you visit our website(s). As a company we are committed to protecting and respecting the privacy of your personal information. We want you to be confident that your information will be properly protected whilst in our possession.
This notice explains how we, and carefully selected third parties we work with, will collect and use the personal information of candidates who register with us.
Please read this notice carefully and make sure you’re comfortable with the content.
Our representative for the purpose of data protection compliance can be contacted at: data@getmyfirstjob.co.uk.
A summary of your rights can be found here. If you have any questions about our use of your personal information, or you wish to exercise one of your rights under data protection legislation, please contact us at data@getmyfirstjob.co.uk.
We keep this notice under regular review. This notice was last updated on 16/09/2025.
Any changes we make to this notice will be posted on our website with a prominent notice and, where appropriate, we will notify you by email.
Our Website
Any other external websites that may be linked to our website will be subject to their own data protection statements/privacy policies which may be different to this notice. You should check carefully the content of those third party notices before you submit any personal information to them.
Unfortunately, the transmission of information through the internet is never completely secure. Although we do our best to protect your personal data at all times, we cannot guarantee the security of the data you send to us through our website. Any transmission made is therefore at your own risk. Once we have received your information we use strict procedures and state of the art security features to protect against unauthorised access.
Information we collect from you and how we use it
You can find out more about the information we may collect, how we collect and use it from the sections below.
Candidate Registration
Category of Information: Information you give to us in order to register for our service (Voluntary Information)
Where it comes from: Completing our Registration Process
What is collected and how we use that information
In order for us to notify you of appropriate work experience programmes, we need to gather some personal data about you and understand the types of career or organisations you are looking for. Our Registration Process has been designed to ensure we are only collecting the information we need in order to provide our service to you.
We will ask you to:
- Create an account and password so that you can securely log on to our website and update your profile, change your preferences and see current work experience programmes.
- Provide your name, address, email address, date of birth, and contact telephone numbers. This information is collected to allow us to contact you to provide support.
- Create a profile reflecting the types or careers, interests or industries you are interested in.
You can also let us know:
We also use statistical data, for the purposes of monitoring equality and diversity throughout the selection process and reporting. To help with this monitoring, you can choose to provide us with additional information:
- Your gender.
- Your ethnic origin and religion.
- Socio-economic status;
- Please note that some of the information in the fields above constitutes Special Category of Personal Data (SCPD data). This information will always be optional.
We will only collect this data on the basis of your consent where you voluntarily disclose these details to us..
Failure to provide this information will not impact upon your ability to register. We can still provide you with our service without this information. As we rely on consent as our lawful basis for processing this SCPD data, if you chose to provide it, you will be asked to declare (at the end of the Candidate Registration Process) that you’re happy for us to process this data as outlined in this privacy notice. If you have any concerns, please do not volunteer this information/tick the declaration.
Please be assured that after initial collection of this optional data, the information will only be used for statistical evaluation of programmes. To find out more more about this, please get in touch with us at data@getmyfirstjob.co.uk.
We will not share your personal data with third parties for marketing purposes. The information you provide to us will be stored securely by us and our data processors.
We will use the contact information you provide to keep you up to date on other opportunities related to careers and employment that may be of interest to you.
The Use of AI
Category of Information: Information you give to us during your use of the site and services (Voluntary and Usage Information)
Where it comes from: Interactions with AI-powered features on the website, such as chatbots, recommendation engines, and career guidance tools
What is collected and how we use that information
We use Artificial Intelligence (AI) tools on our website to help personalise your experience, answer questions, and provide tailored career or programme guidance.
If you use an AI feature (such as a chatbot, career advice tool, or recommendation engine), we may collect information that you provide through your interaction, including:
- Your goals or preferences (such as desired job roles, skills, or interests)
- Your engagement with modules, quizzes, or feedback forms
We use carefully selected tools powered by large language models (LLMs), such as OpenAI. These tools are installed within our own UK based secure infrastructure. We use your input to generate responses but do not retain or train on your personal data. Your information is not stored or reused by our AI tools and is not used for automated decision-making with legal or significant effects.
We use AI tools in a limited and controlled way to provide personalised experiences and feedback using technology that improves your experience with career and work experience opportunities.
Surveys & Promotions
Category of Information: Information you give to us in order to register for our service (Voluntary Information).
Where it comes from: Filling in forms to complete a survey.
What is collected and how we use that information
We occasionally run surveys to understand how you felt about our service/gather information about your experience.
If you choose to complete a survey for us, you may be asked for your name, age, gender, address and employer or education provider. We use this information to analyse the responses in the survey.
We currently use third party tools for surveys, such as Typeform and Microsoft Forms, to seek feedback from users of our website, products and services. We will only use the information from the survey to improve our website, products and services. Before you include personal data in the survey please read Typeform’s privacy policy and Microsoft's Privacy Statement make sure you’re happy with it.
It is in our legitimate business interests to understand how you feel about our website, products and services. This justifies the processing of your personal information for this purpose. Completion of the survey is entirely voluntary.
Please be assured that after initial collection of your personal information for a survey, your information will be anonymised to allow us to report back on our performance (internally and in our marketing communications).
Where it comes from: Entering a promotion on our website.
What is collected and how we use that information
If you decide to enter a competition through our website, you will be asked to provide basic contact information (name, address, telephone number, and email address) so that we can contact you to let you know if you’ve been lucky enough to win! As part of entering into the competition you will be asked to consent to us processing your data in line with this notice. If you do not agree with the content of this privacy notice you should not enter the competition.
Dependent on the type of competition, you may also be asked to provide other personal information (such as photograph). You must not submit any photos that contain images of other people unless you have that person’s express consent. You will need to inform them of how that image will be used as set out in this privacy notice and the terms and conditions of the promotion.
In entering the competition, you confirm that you meet the eligibility requirements of the competition (including any age restrictions). We may require you to provide proof your eligibility. We reserve our right to disqualify you if your conduct is contrary to the spirit of intention of the competition or you are otherwise found to be in breach of the competition terms and conditions.
Where it comes from: Entering a promotion we run through our corporate page on social media platforms (Facebook, Twitter, Instagram, Snapchat, TikTok).
What is collected and how we use that information
If you decide to enter a competition through our corporate page on a social media platform you will, in entering the competition, provide your personal information in the form of your online profile and this privacy notice will apply. A link to this privacy notice is contained on all our corporate social media pages.
How we will handle the personal data you provide under the competition will also be detailed in the competition terms and conditions. Please ensure you are comfortable with these terms before entering.
Your act of entering the competition will show your consent to us processing your online profile for the purpose of administering the competition.
If you are selected as our winner we will contact you through your online profile via direct personal messaging. At this stage, we may ask you for additional personal information so that we can administer your prize (contact name, address and email address). You are free to give us this information or not. Any information you provide will show your consent to us processing that information for the purpose of administering your prize. If you do not provide this information we may be unable to distribute your prize. We will discuss this with you at the time.
If the competition involves the submission of a photograph containing your image this is your personal information and will be processed in accordance with this privacy notice. You must not submit any photos that contain images of other people unless you have that person’s express consent. You will need to inform them of how that image will be used as set out in this privacy notice and the terms and conditions of the competition.
Before entering a competition through a social media platform you should check the privacy notice of the platform to ensure you’re comfortable with how they may also use your personal information.
In entering the competition, you confirm that you meet the eligibility requirements of the competition (including any age restrictions). We may require you to provide proof your eligibility. We reserve our right to disqualify you if your conduct is contrary to the spirit of intention of the competition or you are otherwise found to be in breach of the competition terms and conditions.
Case Studies, Ambassadors and Contacting Us
Category of Information: Information you give to us in order to register for our service (Voluntary Information).
Where it comes from: Information you have provided about your experiences.
What is collected and how we use that information
We run an ‘Ambassador’ network to allow individuals to share their experiences and raise awareness of opportunities which exist. We use these stories and others to run articles in our newsletter and on our website documenting individual candidate experiences. Should you be happy to participate in the ambassador programme or contribute to articles we will explain what personal information we would like you to provide and ask for your consent to use this in our newsletter/website or at events. This may include a photograph or video of you.
Contacting Us
Where it comes from: Corresponding with us (for example by email, phone or letter).
What is collected and how we use that information
When you contact us, any personal information you provide will be protected in the same way as we treat our commercial information.
We will monitor any emails we receive (plus attachments) for any viruses or malicious software. We will promptly delete any email which is illegal or presents harm to us.
Where it comes from: Contacting us with an enquiry or to report a problem with our website.
What is collected and how we use that information
In order to process your enquiry and/or investigate a problem we may ask you to provide your username and basic contact information (name, address, telephone number and email address) so we can verify your identity and deal with your enquiry/resolve the problem.
We may make up an electronic file of the enquiry/problem which will contain any personal information you have given us. This will be kept with the personal information you have provided to us during the Candidate Registration Process.
We will only use your personal information here to investigate and respond to you with the outcome of your enquiry/our investigation.
You do not have to provide this information to us, it is entirely voluntary. However, we may be limited in our ability to deal with your enquiry and respond to you if contact information is not provided. We will only correspond with you in the way you have asked us to.
It is in our legitimate business interests to process this information in order to deal with your enquiry/investigate the problem you’ve raised. We’ll ensure your rights are protected.
Information we collect about you and your device
Category of Information: Information we collect about you and your device.
Where it comes from: Each time you visit our website we will automatically collect the following information:
- Technical information - including your operating system, the browser you use, time zone setting, browser plug in types and versions, your log in information and the internet protocol address used to connect your computer to the internet (Device Information).
- Details of your use of our website - including traffic data, the resources you use, where you have clicked through to our website from that of a third party, the domain name of the connecting website, page response times, download errors, length of your visit, page interaction information and browsing behaviour (Log Information).
What is collected and how we use that information
Some online identifiers (such as your IP addresses) are your personal information.
We collect Device Information so that we can ensure adequate technical support for our website and ensure it is functioning properly on all operating systems/browsers. We want to ensure the content of our website is being presented to you in the most appropriate way to ensure it is easy to use/navigate. We also need this information in order to allow you to participate in interactive features on the website where you choose to do so.
We collect Log Information so that we can better understand how our website is used and improve its functionality/content. We want to provide you with a customised service.
Your Device Information and Log Information will be combined with that of our other users and analysed or reported back to selected third parties in statistical form. It will not be possible to identify you from this aggregated information.
These activities are in our legitimate interests (i.e. we have a justifiable reason for processing your information in this way).
Pixel tags and cookies work together to tailor our website. These are also used in our email communications to understand whether you have used our website from the email and record whether it has been read.
You can manage this collection of data by adjusting your cookie settings. More information can be found at www.allaboutcookies.org.
Marketing
All communications we send to you will be connected with our service to find you a work experience opportunity, or other career related resources provided by the company. We will not use your personal data to directly market to you any other products or services. You can manage the types of communications you receive from us at any time by clicking on the appropriate link within our emails, or logging in to your account.
Your Information
Do I have to provide this information?
Any personal information you provide to us is based solely on your consent and is entirely voluntary.
We will be unable to perform our service or enter into a contract with you if you fail to provide the mandatory information in the Candidate Registration Process.
Retention period
Your personal information will be held for a period of two years from:
- The date you last used our website; or
- (if later) The date you registered with us; or
- (if later) The date you last spoke to us.
During the time we hold your personal information access to it will be restricted on a “need to know” basis.
Keeping your personal information up to date
If you become aware that any personal data we hold about you is incorrect or there are any changes to your personal details, please log onto our website and update your information. If you have any difficulties doing so please contact us at data@getmyfirstjob.co.uk.
Where we store your data
We, and third parties we work with may use cloud platforms to store your personal information. A cloud is a network of remote servers hosted on the internet. We will only use state of the art cloud platforms which give adequate guarantees that your personal data is secure. We will treat the storage of your personal data to the same level of protection as we treat our commercial information.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this notice.
All information you provide to us is also stored on our secure servers.
To find out more about storage of your data, and the safeguards that are in place to protect your data outside of the EEA, contact us at: data@getmyfirstjob.co.uk.
Your Account Information
Where you have created a username and password as part of the Registration Process in order to access our website, please keep this confidential. Please do not share your account username and password with anyone else as this may compromise the security of your personal information.
Automated Decision Making
We do not make any decisions about you using automated electronic processes.
Your Rights
We recognise that the personal data we hold about you belongs to you and you should have control over how your personal data is being used. We have detailed below a summary of your legal rights.
You can:
- Ask us to have access to, and for a copy of, the personal data we hold about you;
- Request that we amend or delete your personal data;
- Ask us to stop processing your personal data altogether or in a certain way;
- Change your mind about how you have agreed we can use your personal data. If you have given us consent to use your personal data in a specific way you can withdraw it. This means that we will stop processing your personal data in the way you have objected to from the date that your permission is withdrawn;
- Issue a complaint to the appropriate authority – see ico.org.uk for more information; and/or
- Request that we transfer your personal data to another provider (this is known as data portability).
If you would like to exercise any of these rights, or discuss them in more detail, please contact us at data@getmyfirstjob.co.uk.
We need to make you aware that even where you exercise a right detailed above, we may not be able to comply with that request if an exception in law applies. Where this is the case, we will notify you and explain why we’re unable to meet your request.